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Service & Support CRM Solutions

Smarter and faster service that will increase loyalty, retention, and satisfaction

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Customer Support

Use Cases to manage and consolidate information about a customer issue to reduce time-to-resolution and increase CSAT.

Gain real-time insights about the performance of your support organization as you manage the entire service and support life cycle on the cloud.

 

 

Warranty, Contracts, and Entitlement

Ensure your reps always provide the right level of service and meet SLA commitments.

Manage service contracts such as warranties, maintenance agreements and premier customer support.

Know which products your customers own to easily manage associated services, up sell and renewal opportunities.


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Field Service Scheduling

Get the right technicians to the right job – every time!

Maximize utilization of your technicians and never worry about double bookings.



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